In today’s dynamic work environment, the ability to adapt and innovate is essential for organizations to remain relevant and competitive. At Harita Nickel, this spirit thrives through Harita Continuous Improvement (HCI)—an annual initiative that drives innovation and continuous improvement across all business units.
As part of the preparation for HCI 2025, Harita Nickel held a training program titled “Creating Continuous Improvement Mindset” in collaboration with SSCX International on November 6–7, 2025. The training equipped employees with an open and collaborative mindset to become internal facilitators who champion improvement initiatives within their respective units.
“We want every employee to have the spirit of always finding ways to be better than before. With a continuous improvement mindset, efficiency and innovation can grow naturally across all levels,” said Achmad Halim, Operational Excellence Specialist Harita Nickel.
So, how can organizations build a continuous improvement mindset in the workplace? Here are the five key principles that form its foundation.
1. Think holistically, not in silos
Often, we focus only on tasks within our own divisions without understanding how they relate to the broader process. In reality, every part of an organization is interrelated.
Through the Sigma Station Simulation, participants learned to view processes from end to end, understanding how small decisions in one area can affect the final outcome. By thinking holistically, everyone can contribute to improving overall efficiency.
2. Always seek better processes
Continuous improvement is not a one-time project—it’s a daily habit of asking, “Can this be done better?” Using the Lean Six Sigma approach, participants learned how to streamline processes, reduce waste, and enhance quality through the DMAIC method: Define, Measure, Analyze, Improve, and Control.
“In any industry, improvement must start from customer needs so that innovation remains relevant,” said Aulia Djati, Consultant and Trainer at SSCX International.
3. Turn problems into opportunities
Instead of seeing obstacles as barriers, the training encouraged participants to treat them as sources of inspiration. Every problem signals room for improvement.
Participants learned to identify non-value-added activities and transform them into innovation opportunities. This fosters a new mindset: problems are not to be feared—they are gateways to progress.
4. Focus on the process, not the person
In a culture of continuous improvement, the focus is not on finding who’s at fault, but on fixing systems so that mistakes don’t recur. By shifting the focus from individuals to processes, teams can work more openly, learn from each other, and feel safe to experiment without fear of blame.
5. Dare to start without being perfect
Continuous improvement begins with small steps. There’s no need to wait for perfection before starting—what matters most is the willingness to keep improving.
“This training helped shape a systematic, improvement-oriented mindset. We feel fully supported because we’re given the opportunity to contribute more,” said Abdullah Abiyyu, a participant from PT Cipta Kemakmuran Mitra (CKM).
Through this training, Harita Nickel reaffirms its commitment to cultivating a work culture that is adaptive, collaborative, and continuously improving. In a world that’s constantly changing, true success belongs not to those who are perfect, but to those who never stop striving to become better.